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VoiPro Hosted Phone solution
Everything you need in one place.
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UC Client
Our fully featured UC client is the heart of our UCaaS platform. It delivers all the features you need to stay connected with your customers and internal teams in a reliable and secure manner.
Powerful Features include - High-quality voice calls, SMS from your business number, Chat in Mobile, Built-in Fax, Co-worker presence and video and Chat collaboration.
The UC client is available for both web, desktop and mobile with full functionality, so it can be easily installed wherever it's needed, supporting hybrid and mobile environments.
Contact Center
VoiPro's robust Contact Center solution expands on basic call center functionality to deliver advanced capabilities and integrates directly into the UCaaS platform.
Meet the rising demand for contact center capabilities that small to medium-sized companies are demanding.
Our solution combines SMS, text-to-speech, chat, chatbots, social integration, and real-time call data to make better business decisions. It allows you to deliver a high-quality inbound and outbound communications experience for your customers and employees.
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Voice API
Our Voice API's allow you to access the underlying systems that power the PBX and Telco portals, and easily extend the UCaaS solution to meet specific requirements that may not be built into the solution.
API's are built to allow you to do anything that can be done in the PBX and Telco portals programmatically within your own application.
You can use the API's to:- Subscribe to real-time call data to build your own dashboards or alert on potentially interesting call flows.- Add provisioning functionality to your own internal systems to streamline onboarding workflows.- Manage DID inventory and E911 locations.- Integrate click-to-call into your own applications.
You can use the API's to:- Subscribe to real-time call data to build your own dashboards or alert on potentially interesting call flows.- Add provisioning functionality to your own internal systems to streamline onboarding workflows.- Manage DID inventory and E911 locations.- Integrate click-to-call into your own applications.
Business SMS
Business SMS is the future of marketing and customer service, allowing your clients to reach their audience more effectively and reliably.
With our comprehensive SMS platform, you can deliver a wide range of functionality, all with existing customer phone numbers and managed through an intuitive portal accessible via the PBX login.
Video Collaboration
Customers need reliable, secure video conferencing. With a seamless user experience and five real-time collaboration applications in a single desktop app, that can be managed from the cloud.
Applications include :
- Web conferencing
- Audio conferencing
- Video conferencing
- Remote access
- Webinars.
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Virtual Fax Solutions
The VoiPro Virtual Fax solution replaces analog fax machines with confidence. Our cloud fax technology uses store-and-forward fax servers to eliminate problems typically caused by VoIP faxing.
We offer multiple options for sending and receiving that make it easy to use, with the added bonus of a number of modern features.
Microsoft Teams Connector
VoiPro offers an innovative, unique tool that simplifies connecting the platform to Microsoft Teams.
Offering a consolidated solution for collaboration, messaging, and calling, - we take care of the technology and service
QoS Monitor
Meeting your Quality of Service expectations with the QoS Monitor.
Quality of Service issues can be caused by latency, jitter, or network congestion within your LAN, at the demarc between the LAN and the Internet, or within the ISP network.
We maintain monitoring and diagnostic tools to make it easy to keep tabs on and maintain network health.
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Mobile/Desktop Softphone
Supporting your desire to enable a mobile workforce by helping to transition from desk phones to softphones.
This modern solution provides a business phone line/number that works as an app on a smartphone. Enjoy enterprise-level voice features, like extension dialing and transfers, without using personal numbers or being physically at the desk.
Integrations
In addition to our standard PBX features, we can integrate with 250+ CRM Integrations to enhance call functionality by providing insights into the client based on Caller ID. This creates efficiencies by tying the PBX and CRM together, saving you time and money.
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Getting Started
Learn more about our fully featured UC Client or schedule a demo.